RETURN POLICY
If you are not completely satisfied with your order, you may return the merchandise within (30) days of the purchase date. The merchandise must not be worn or altered in any way. Please note shipping and handling charges are non-refundable.
Please notify Unbreakable by telephone by calling 1-877-228-8656 prior to returning any Unbreakable Locks product. Our Customer Service team will be happy to assist you with the process and return location. All postage must be prepaid on returns. Any replacement unit will be sent postage prepaid.
A request for a return regarding the (30) day Return Policy must include:
1. A sales order number/receipt providing the date and online location of the purchase; and
2. A reasonably detailed description of the reason for return
Should any defect arise within the Warranty period of Ninety (90) days from the date of purchase, Unbreakable shall replace the defective unit with a new Unbreakable Lock product of the same value. Please see the full Warranty Policy here.
A request for replacement regarding the (90) day Warranty must include:
1. A sales order number/receipt providing the date and online location of the purchase; and
2. A reasonably detailed description of the product defect